I've had terrible of experiencing and the worst service ever with Purolator - they managed to lose my shipment, which is valued at over $1000. They weren’t even sorry
Prepaid drop-off experience during working hours (YMMV) : Quick and easy. Line was short when I visited. Sometimes their trucks park behind you for loading up and then it becomes difficult to come out of the parking.
We were at Dorval location just a few minutes ago to return some items to Amazon. Sharon was amazing!!! She helped us figure out the best way to get the items in boxes. We very much appreciated the effort, she went above and beyond our expectations. Thank you Sharon and hope your are recognised for your ‘everything is possible’ attitude.
The lady at the Purolator is very professional. I can tell she has passion for her work. She made me feel welcome and helped me with all my demands. I asked too many questions but she was very patient in answering all my questions. She also helped me with the self serve kiosk. Thank you.
Not sure why Amazon returns receveived by this location are credited back so slow. I suspect they miss departure scan sometimes. They have friendly staff though.
I give 5 stars to Marylin in this location for her efficiency and pleasant personality, while I didn’t not bother to give a negative review to my experience at their Meadowvale branch last week(which I only mention now to show the contrast of impressions that one employee can make). Thanks Marylin.
Proactive Staff. The woman who was assigned the day I walked in was very service oriented, efficient, able to multi-task, and genuinely happy to help. While the man ahead of me was taking time to go over his wallet and make a payment, she kindly asked me if the prepaid label box I have was just for drop off. With a smile, she also proactively asked if i needed a reciept for my records. (Hence the photo) she then scanned my box, and was back in her post for the man to give his reciept. In just 20 seconds, she effectively and efficiently provided the level of service for 2 different customers and was already greeting the third customer behind me
Purolator is a Canadian Shipping service based in Oakville, Ontario. Purolator is located at 220 North Service Rd W, Oakville, ON L6M 2Y2, Canada.
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