We have been using The Clothespin for years, and they have been consistently excellent. My husband’s shirts are laundered regularly and always come back immaculate. We also use their tailoring services on a regular basis, and the quality and attention to detail are outstanding. Patricia’s staff are always professional, courteous, and extremely efficient, with a clear commitment to service excellence. Communication is seamless — if I need an item cleaned or altered, I can simply leave a message and it’s answered within moments. Patricia and her team are reliable, skilled, and truly care about their customers. It’s rare to find a business that delivers this level of consistency and personal service. We wouldn’t trust our clothing to anyone else and highly recommend them.
The Clothespin is great!!! Not only do I get my dry cleaning done here, but all my alterations (which is a lot;). But the best thing is the customer service. Patricia, Erika and Talin are all super-friendly and engaging. Every retailer should strive to be as good as this place. I highly recommend. You won't be disappointed.
When our washing machine broke a few days before the holidays, Clothespin was a life saver! The provided fast, excellent service and we will definitely be returning. They also wore masks and were careful about covid safety.
Let me preface this review by stating I am not a regular reviewer, in fact this is my first. Upon receipt of my items this afternoon, I experienced a level of unprofessionalism that has compelled me to write this. Since moving to Oakville in 2016 I have been a loyal customer to this franchise, refusing to take my items elsewhere, sacrificing cost and convenience. We've had several relatively minor issues in the past (i.e. unexplained stains on shirts, a tear on my winter coat (again, unexplained...), etc.) where my concerns were met with a refusal to accept responsibility. I chalked this up to the cost of doing business and continued to visit this location weekly for 3+ years. Unfortunately, there comes a time with you have to hold the owners accountable and vote with you pocket book. On my recent visit, I was again met with a refusal to accept responsibility, as somehow this (they failed to repair my trousers... a simple alteration) was again my fault. There is a clear gap in communication between management and their staff. Sadly, I will NEVER return to this location and would encourage all others to read this review and take their business/dollars elsewhere. Perhaps, like all of us in service industry, one day this owner will realize that the customer is (for the most part) always right!
Patricia and her team at The Clothes Spin provide amazing service for our dry cleaning needs. My husband wears suits and dress shirts for work and he is very picky about nice crisp shirts. Patricia is a professional ,listens to your needs.And they even deliver and pick up for us as we are regular customers . I am. Confident if you try them once you won't go anywhere else. Great Job and Thank you to The Clothes Spin .
Very good assistancegreat cleaning! They even replaced my broken buttons. (The tea and coffee are also very enjoyable.)
Personal and friendly service at the right price.I have been doing business with the Clothespin since it opened recently and have been extremely satisfied with their personal and friendly service when I am dropping off my dry cleaning and the same service when I am picking up my dry cleaning.Ample parking (at no cost) and very close and convenient to my place of residence.Highly suggest this business for your dry cleaning and laundry service needs.
I highly recommend The Clothespin for all your laundry needs! We used them at the RBC Canadian Open for our hospitality staff uniform and they were wonderful. Patricia, the owner, is very responsive and takes care of everything you may need, not to mention the quality and turn around time! Use The Clothespin, you wont regret it!
These guys do great work when it comes to alterations. The staff is also extremely friendly and helpful. I would highly recommend them for all your cleaning and clothing repair/alterations.
I love the home pick up and next day delivery. And did I mention the corporate plans?
The Clothespin is a Canadian Laundry based in Oakville, Ontario. The Clothespin is located at #3, 1500 Sixth Line, Oakville, ON L6H 2P2, Canada.
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