Surbhi cut and styled my hair today, I had a ton of length cut off and lots of layers done after not having had my hair cut for close to 3 years. She did an amazing job and was so sweet! I'm so happy with my haircut, I highly recommend her! Check out her Instagram, surbi.ahuja
I have never written a review of any place before but I was so upset about my visit to the salon that I am writing one now. I went in for the first time to have a colour and the girl who coloured my hair was rough and quite honestly made me feel as though I was a burden. She turned the chair so I couldn't see in the mirror as she was colouring - I came to find out later that I had colour staining all the way down my forehead and around my face. She moved me directly from the colour chair to the couches after without letting me look in the mirror once. Then at the washing station she didn't offer to put my feet up and was so rough with the comb (for toner) and her gloves that I actually have cuts in my scalp from her. I will NEVER go there again. I have been getting my hair coloured every 3 weeks for over 20 years and have never had an experience such as this. I just moved to Oakville and will be looking elsewhere.
I had a bad experience here before, but the customer service cleared everything up and made up for the error. Which I really appreciate. I've been going here for 14 years, the salon is very nice and clean. They provide many great services. The staff is freindly and knowledgeable. I would recommend this salon.
This is going to be a strange review, as its not exactly about their salon services, but about the customer service in general. I would like to thank Keelyn (hope thats right) for being so very thoughtful and sweet. Great service is always appreciated; especially in this instance!
Surbi treated to me to a luxurious experience and a great hair cut! I loved that she listened to my needs and wants while suggesting what might look good. I left Civello feeling beautiful and pampered.
Civello Oakville Salon & Spa is a Canadian Spa based in Oakville, Ontario. Civello Oakville Salon & Spa is located at 145 Lakeshore Rd. E., Oakville, ON L6J 1H3, Canada.
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