The staff at PetValu were fantastic. They helped me find what I was looking for-seatbelt harness for my service dog. Not only is it a great store to shop at but they sponsor Dogguides who train dogs for 7 different needed services, Canine Vision, Autism, Hearing, Service, Diabetes Alert, Seizure Response and Facility Support. Help others by shopping here! Their Dog Bath station is amazing also.
It is always a pleasure walking into this store because of the people who work there. I am consistently greeted with smiles and hellos and the girls working there are sincerely willing to help me find whatever I may need. I would like to give a special shout out in particular to Emma who went above and beyond to help me today. She came up with a solution to assist me with finding food for my dog and I am most appreciative. It is rare to find this kind of customer service these days...thank you Emma, you deserve to be employee of the month and to get a raise! :)
Such great place, and close to home. we went there on Halloween and got bandit a beecostume on 50% off. They also gave out treats for the dogs that came there on Halloween. It was so much fun!
I came in to buy an item which was clearly labelled and priced at $12.99. At the register it rang up at around $20. I spoke to the person working and showed them the listed pricing. They just removed the price from the display, said it was wrong and did not offer the listed price or find a decent alternative. The store itself seems fine, I’m giving it 3 stars to remind myself not to return to this location.
Penny and Bob are the best! They know everything. Seriously, the ingredients of pet foods - how it's processed, what to avoid, what is best for your pet. Great advice about cat litter or dog harnesses or pet dishes, whatever you need to care for your pet. I'm so grateful for all they have helped me with over the years. Two paws up!!
Wide selection of quality products at competitive prices. The staff here is super friendly and knowledgable with a welcoming small town vibe! Great to have this store in our south Oakville neighbourhood!
Excellent service by the lady and the gentleman as well as the young boy. We just got our very first Maltese puppy and everyone at the store was very polite and helpful. Specially the lady was extremely informative and kind and gave us a lot of useful hints and tips. She was very honest and did not try to sell us extra things and would openly tell us if we picked up stuff we did not need. Will definitely go back and would highly recommend this store.
Pet Valu is a Canadian Pet supply store based in Oakville, Ontario. Pet Valu is located at 1461 Rebecca St, Oakville, ON L6L 1Z8, Canada.
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