Went to get my prescription and they said they didn't have it on file then I re-explained my story then they suddenly had it on file after having called before. After I was rudely told by the two female pharmacists to go talk to somebody else, I was greeted nicely by another pharmacist. Once I got home I wanted to double-check my pills to see if they messed up (which they have before) I noticed they gave me a half broken pill. Complete rude scatterbrained so-called "pharmacists". I can see why their ratings are low.
Female staff is really rude and toxic. Doesn't even bother refilling the prescription when you call 2 days ahead. Also, my friends mother went here and they gave her the wrong medication, it almost killed her. Do not use this place for the pharmacy.
Customer over 40 years they've made so many mistakes on my blister packs and I've been so ill! Hospitalized in fact! My doctors even contacted them about errors! They said sorry!Mondu made this pharmacy make customers come back! Even living in Toronto I kept my doctors and this pharmacy!I've moved to Shoppers Drug Mart in Bronte! New pharmacist and awesome accurate service!I have no idea how they are in business at CIMS! Read your blister packs and check the pills to ensure they are the right ones! Just because there's a label doesn't mean they put the pill in blister!
I'd give 1/2 a star if I could. Agree with others about the rude staff. I have been there for over 20 years, and am moving to another pharmacy. The previous owner/management was fantastic, caring and pleasant. New owners are obnoxious and rude to not only myself but my adult children picking up their presicriptions. Can't wait to move prescriptions to different pharmacy at end of month.
Really great and clean store. customer service is outstanding
Guardian - Cims Pharmacy is a Canadian Pharmacy based in Oakville, Ontario. Guardian - Cims Pharmacy is located at 1235 Trafalgar Rd, Oakville, ON L6H 3P1, Canada.
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