Chris made my purchase process seamless and highly professional. He took care of every aspect of the out-of-province vehicle delivery, handled all my questions with patience and clarity, and fulfilled his commitments like a true pro. I highly recommend him.
I had a great experience with Multi-line. I was in the market for a used SUV and Chris was able to find me one at a great price. The process was quick and seamless and I am loving my new vehicle. Will use Multi-line for all of my future needs when it comes to cars.
I have been dealing with Multi-Line for approx. 30 years. Their commitment to great quality vehicles and impeccable service make them my, go to, car dealership. Dave has treated me extremely well over the years and I would recommend them to anyone! Keep up the great work! Mike.
Had a great experience at Multi Line Auto. All advertising was accurate and all our questions were answered quickly and accurately. We experienced no pressure and wholeheartedly enjoyed the entire purchasing experience. We would have no problem both recommending and purchasing again from Multi Line.
The 2018 440i M Performance from Multi-line Auto was advertised as a CPO vehicle with approx. 8 months of 4yr/80KM warranty left and two additional years of BMW’s CPO warranty. I inquired about the vehicle and said I was coming in on Saturday, March 27, 2021 to check it out in the morning. I visited the dealership that day and waited 15 minutes to talk to DAVE since he was busy dealing with another client’s license plates not being applied on properly which was already a bad first impression. Didn’t waste his time, I went straight to numbers. I already did the research on the vehicle myself, so I sat down and showed David similar options for BMW 440s on Autotrader which were 4-5k less on average in price, and he wouldn’t budge at all with the price. He then offered $400 off on the vehicle's price. $400. I told him I would get back to him within a day and go from there. I receive an e-mail a couple of hours after and DAVE completely misinformed me about the CPO status of the vehicle and is now saying that the Certified Pre-Owned Warranty will not be honoured/transferable because it’s not a private transaction and because of that MAJOR oversight he says he can knock off $1000 off the price. So not only was I misinformed about the warranty that was part of the initial offer, but he also lied about not being able to do anything about the price. I ask if he can provide me a receipt that proves that they indeed purchased the winter tires for the vehicle, but I was completely ignored on that front, so I had to call BUDDS BMW from where the ORIGINAL SALESPERSON who sold the vehicle to the first owner recognized the vehicle and confirmed that the CPO warranty would not transfer and couldn’t confirm the sale of the winter tires either so that was another additional lie. I then receive an e-mail two days later on Monday, March 29, 2021 with him apologizing about the delay on his end and I suggested that I am ready to purchase the vehicle, but I would like to pre-inspect the vehicle quickly with my own certified BMW mechanic and that I am ready to sign everything and I get an e-mail back an hour later saying that a down payment was put down for the vehicle and that the sale is pending. Absolutely disgraceful and no transparency whatsoever. He knew that I was interested in the vehicle but did not mention or encourage me once to put a down payment on the vehicle which I would have. I already suggested that I was putting a down payment on the car and when we were talking numbers, I had $8000 in mind. He said the other individual came in on Saturday (the same day as me) to look at the vehicle, although it was after I arrived since I came in the morning and then came in and put a down payment two days after (Monday, March 29, 2021). However, if DAVE was upfront and not shady about the entire deal altogether, I would have easily matched that considering the number crunch we did included the fact that I was going to put down $8000 anyways. The lack of transparency to the customer whether it's sold is disrespectful, and it would be inconceivable to even consider engaging bidding war. This is a vehicle we are talking about here not some land/property. If you sort/filter the reviews for this place, DAVE has committed this mistake many times in the past where he sells the vehicle to another party without any knowledge whatsoever and wastes a bunch of people’s time, so this is obviously a repeating issue that isn’t addressed enough or AT ALL by his superiors. An absolute abomination of a transaction and every aspect of the entire encounter was very shady. Not only was gasoline wasted driving to that place, but the back and forth e-mails was a big waste of time This will prompt me to tell everyone to avoid this place at all costs. Also, PLEASE DON’T EVEN BOTH RESPONDING TO THE REVIEW WITH SOME GENERIC “We are disappointed to hear that you did not have a more positive experience with us at Multi-Line Auto Sales & Leasing.” I wouldn’t wish this on my worst enemy to engage in any sort of business here. Shame on you.
Thank you to the staff at Multiline for the excellent customer service and continuing to be professional at every turn. I highly recommend this dealership for any vehicle needs you may have. Since the last review I have been fortunate to do further business with Multiline. Once again they proved efficient, respectful to my family needs and delivered exactly what was promised. I look forward to working more with the entire team at Multiline Auto Sales. Just before the year came to an end I was able to work with the staff at Multi-Line to get another deal completed. As usual things went well. Thank you to Chris for all the hard work that went into making this work. I look forward to 2021 and doing more business with Multi-Line Auto Sales & Leasing. Recently I was able to lease a Cargo Pro Race Trailer from the team at Multi-Line. It was done quickly with the professionalism that has been a constant with them since I've been doing business there. Thanks again to everyone who helped in the lease and I look forward to more business this summer. As we continue into the summer Multiline in true fashion assisted me with the lease of a new Ford F150 Limited. It was a difficult vehicle to find and thanks to the dedication to customer service they made it happen. Thanks Chris and everyone at Multiline for your hard work on my behalf. Another lease completed and done so with ease. This was a specific model I was after and without hesitation Multi-Line Auto Sales & Leasing was eager to lease it for me. Thank you for the hard work and professionalism. Another example of what excellent customer service is all about. Multiline is in a class of its own when it comes to vehicle’s and leasing. Great job guys. Again. Latest vehicle from Multiline was leased with such ease. Holding up their excellent reputation. Thanks again!
Dave our sales rep did a great job in looking after us with our purchase. Our purchase was a bit unique, as it was a motor home from them. Dave went out of his way to find out how certain things worked within the unit. We would also consider using Multi Line For future vehicle purchases.
Multi-Line Auto Sales & Leasing is a Canadian Used car dealer based in Oakville, Ontario. Multi-Line Auto Sales & Leasing is located at 430 S Service Rd W, Oakville, ON L6K 2H4, Canada.
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